How We Handle Your Information

Information We Collect

When you join the Farinio family, we gather information to ensure your bread experience is delightful. We collect details like your name, email address, shipping address, and payment info. This helps us not only fulfill your orders but also keeps you informed about your subscription. If you reach out to us for customer support, we may collect additional information to assist you better. Remember, the more we know, the better we can serve you!

How We Use It

The information we collect is used to deliver fresh bread right to your door, as well as to enhance your experience with us. This includes sending you updates about your orders, sharing delicious recipes, and notifying you of special offers. We want to make sure you’re getting the most out of your subscription. Occasionally, we might also use your data for internal purposes, like improving our service and understanding our customers’ preferences.

Sharing & Disclosure

Your information is important to us, and we take it seriously. We won’t sell or rent your personal information to third parties. However, we may share your data with trusted partners who assist us in running our business, such as payment processors and delivery services. We ensure that these partners are also committed to protecting your privacy. If required by law or to protect our rights, we may disclose your information to authorities.

Cookies & Tracking

Like a warm loaf fresh from the oven, we use cookies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve functionality. You can manage your cookie settings through your browser. Blocking cookies may limit your experience with our site, but we want you to have control over your data!

Data Retention

We retain your information only as long as needed to provide you with our services and fulfill our legal obligations. If you decide to cancel your subscription, we will keep your data for a reasonable period to ensure we can assist you with any future inquiries. Once it’s no longer necessary, we will securely delete your personal information. It’s like letting go of a loaf that’s gone stale.

Security

We take the security of your information seriously. We implement a variety of measures to protect your data against unauthorized access, disclosure, or misuse. This includes using encryption and secure servers. While we strive to protect your information, remember that no method of transmission over the internet or electronic storage is completely secure. We promise to do our best to keep your data safe.

Your Rights

You have rights regarding your personal information. If you’re a resident of California, you can exercise your rights under the CCPA/CPRA, such as accessing, deleting, or requesting information about your data. Residents of Virginia, Colorado, and Connecticut have similar rights under state laws. For our friends in the EU, the GDPR grants you rights such as access and erasure. If you want to know more about your rights, feel free to reach out.

Children’s Privacy

Farinio cares about children’s online safety. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have collected data from a child, please let us know immediately, and we will take steps to delete that information. We believe in creating a safe space for everyone, especially our younger friends.

International Transfers

As our bread finds its way to many homes, we may transfer your information internationally, especially if you’re outside the USA. We ensure that your data is treated with care wherever it goes, following applicable laws to protect your privacy. If you have any concerns about international data transfers, just drop us a line!